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Playmaker China

Playmaker China

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China has always been a market and a maker of strategy. From Sun Tzu to Deng Xiaoping to Lenovo, Chinese strategists have captivated the world. Today, they are leading practitioners of the moves and counter-moves that propel China's many brands, businesses and policies – the influence strategies of Playmaker China.

How will you give meaning and measure to these professionals and their programs? This interactive blog, based on the breakthrough Playmaker's Table of Influence Strategies, depicts and predicts the plays of China's marketers, salespeople, advertisers, management consultants, PR executives, business leaders and politicians.

Posts are contributed by certified consultants of The Playmaker's Standard, LLC and Steven Drake Associates, LLC.

Jam

Jam

Jam: JM

Definition

GUM UP THE WORKS.  The attempt to disable or disorganize another player's activities or communications.

 

Hu's State Visit

The Alpha and the Beta of Things

Chinese President Hu Jintao appears publicly in Washington, D.C. today during his state visit.  On the table between the two countries, and their respective Presidents, are U.S. missile sales to Taiwan, Chinese currency manipulation, U.S. account and trade deficits, and North Korean nukes.

Also high is the diplo-political rhetoric.   From TV to the blogosphere, pundits are busy breaking down every word, photo op, and statement from the two leaders.  Take for example the following plays being run:

  • SCREEN - Journalists are noting the symbolism and backdrop between the two leaders.
  • RECASTS - Presidents Obama and Hu are reinterpreting much of the perceived friction in the relationship by focusing on common ground, talking about cooperation and mutual harmony.
  • PING - Analysts are alluding to the behind-the-scenes conversations taking place between the two leaders, in which Obama, in his professorial tone, is likely to make subtle assessments rather than dictate by Fiat.

One can spend all day in front of CNN breaking down every beta play (i.e., tactical method of executing the influence strategy), as evidenced above.  But make no mistake, the alpha play (i.e.., the overarching influence strategy) that underlies this state visit is the Jam: Domestic and political rhetoric on both sides of the Pacific -- coupled with regional statesmanship and power politics -- are uncomfortably elevated for both leaders' liking.  If by the end of this visit, both Presidents' constituencies can be disabled or disorganized, they'll walk away from their meeting feeling somewhat better for their efforts.

Posted by: John Koval

Photo Credit: frontpagemag.com

Peacock

Peacock

Peacock: PK

Definition

PARADE ABOUT.  The unsolicited parading by a player of a novelty to generate attention in a marketplace.

 

A Peacock in China

A Guest Post on Influence Strategy in The Middle Kingdom

When I first heard of the Playmaker system at the PRSSA conference 2010, I was immediately attracted tothis system of influence strategies. I find it particularly useful because it embraces all different types of strategies for organizations or individuals to make effective influences on their reputation or brand constructions. Being a native Chinese, I was always wondering how those strategies could be applied to Chinese culture. Luckily, I found one of the Playmaker Systems’ blogs titled “Playmaker China,” which offers their experiences applying some of the strategies in the Chinese market. I am honored to write a guest post on this topic, and I would like to focus on one type of playmaker strategy—Peacock, and talk a little bit about how this influence stratagem fits in Chinese culture.

Peacock, at first sight, is somewhat incompatible with Chinese culture. As a country rooted in Confucianism, China places high value on conformity and modesty. Openly speaking out may seem crazy and awkward. However, there is an exception, “Sister Furong,” a grass-root class Chinese woman with whom many American people may not be familiar.

Sister Furong was original named Shi Hengxi. She was an ordinary woman from a farmer family in a small town in China. In 2005, by showing her narcissistic pictures of misplaced self-confidence on the Internet, this Chinese version of Lady Gaga had gained nationwide popularity. Although majority people take a negative attitude towards Sister Furong’s exaggerated behaviors, she successfully made herself famous and even is considered as an Internet celebrity in China. So far, the Peacock seems to be working well. However, the Chinese authorities eventually banned Sister Furong and her related activities in the late 2005, as they thought her behaviors contained unhealthy message. The Peacock collapsed.

The story of Sister Furong may give caution to those doing business in China: Although Peacock is easy to use to stand out and attract public attention, you should always be mindful of the power of censorship. If you want to run the Peacock play in China, you may have to create a thoroughly and sophisticated plan so as to maintain the harmony with Chinese censorship. Otherwise, stick with the Confucianism values and being modest may be a better choice.

Posted by: Jing Qiu (Cathy) cathyqiujing@gmail.com
Masters Candidate, Journalism & Mass Communication, Kansas State University

Photo Credit: yun158.com
 

Crazy Ivan

Crazy Ivan

Crazy Ivan: CZ

Definition

TURN AND ATTACK, UNEXPECTEDLY.  The deliberate invitation or initiation of an attack by a player.

 

A Victory Over Censorship

Google’s Crazy Ivan Pays Off

Crazy Ivans are usually used as a last resort and can sometimes have the opposite intended effect. Earlier this year, Google employed a last-ditch Crazy Ivan when it aggressively fought China-based cyber-attacks by shutting down some operations in China.

Luckily for Google, its Crazy Ivan paid off. On Friday, July 9, the Chinese government announced that it had renewed its license with the popular search engine. Google can now provide mainland users with a link to the Hong Kong-based search engine that is uncensored while the mainland website is still censored.

As with Crazy Ivans, the risk/reward level was high. Had Google’s license not been renewed, it could have lost out on billions of dollars in future revenue and ceded an entire country’s search result to rival players. But with the benefit of hindsight, Google’s crazy strategy paid off.

Posted by: Alice Hu

Photo Credit: wallydownundy.com

Pretty Fly for a White Guy

The Chinese Are Cashing in on White Foreigners

Perception is reality. And in China, reality can sometimes be amusing. Take for example this great story out of China about the concept of “face,” which is roughly defined as the importance of reputations and appearances.

Some Chinese companies are taking “face” one step further and running crafty Screens on white people (so much for reverse discrimination). To convince people to trust in their companies, firms are hiring white foreigners to stand in as business partners or to be fake employees.

(Who knew whites were so trustworthy?) I, for one, can think of a few who might dispute this notion –Native Americans and, more recently, anyone who’s had the misgiving to turn on the TV when BP CEO Tony Hayward speaks.

To have a white foreigner work at your company is a Screen play, defined on The Standard Table of Influence Strategies as a “the attempt by a player to borrow issues, ideas, events or other symbolic references to advance its agenda or thwart a competitor's movements.” In this case, the Screen is visual and implies some sort of connection to Western countries. For many, these connections signal beaucoup bucks!

The Chinese market is difficult to navigate. But rent a white boy and it can be a bit easier.

Posted by: Alice Hu

Photo Credit: zazzle.com

Mirror

Mirror

Mirror: MI

Definition

EXPOSE FACTS.  The introduction of facts or information into a marketplace that contradicts another player's position or point of view.

 

Screen

Screen

Screen: SN

Definition

INVOKE PEOPLE, IDEAS OR BRANDS.  The attempt by a player to borrow issues, ideas, events or other symbolic references.

 

Worn Out Workers

Critics Call Out Chinese Factories for Poor Conditions

From the coffee maker you use every day to your favorite sweater, many products are “Made in China”—an inferential (if not accidental) Screen that provokes people to associate China with cheap goods. But at what and whose expense are these goods being made?

A U.S.-based human rights group angrily Called Out KYE Systems factory in Dongguan, China this past April for mistreating young female workers—forcing them to work long hours and live in poor conditions.

Management was quick to counter with a Mirror – designed to freeze an opponent in its tracks – citing evidence of its compliance with China’s labor laws.

Cheap good are being produced at the expense of some Chinese people, so here’s my own Ping: Can we allow others to live in a way we would never accept for ourselves?

Posted by: Alice Hu

Photo Credit: nydailynews.com

Draft

Draft

Draft: DR

Definition

FOLLOW, FEED-OFF, THEN PASS.  The attempt by a player to feed off the energy of a developing marketplace, innovation or best practice with the intent of overtaking incumbent leaders.

 

Screen

Screen

Screen: SN

Definition

INVOKE PEOPLE, IDEAS OR BRANDS.  The attempt by a player to borrow issues, ideas, events or other symbolic references.

 

The Green-Tech Race

China Runs a Green Draft on America

China surpassed the United States as the number one CO2 emitter in 2007. Yet since then, and somewhat paradoxically, it has been successfully Drafting Uncle Sam, becoming a leader in renewable energy sources.

China’s ability to provide the west with solar panels and wind turbines has some experts running ominous Screens on China becoming a modern-day Middle East—controlling the world’s supply of alternative energy.

Global leaders have bought into this fear—or at least understand that they need to develop profitable relationships with China. In March 2010, the United States announced almost $40 million in funding for the U.S.-China Clean Energy Research Center. Not to be outdone, Europe Crowded the advancement and announced last Saturday its own partnership with the Middle Kingdom to make progress in developing clean energy technology.

Either way you look at it, helping the environment is making China even wealthier and more popular with its western neighbors. Is it the dawn of the Chinese Century?

Posted by: Alice Hu

Photo Credit: knowledge.allianz.com

Jam

Jam

Jam: JM

Definition

GUM UP THE WORKS.  The attempt to disable or disorganize another player's activities or communications.

 

Screen

Screen

Screen: SN

Definition

INVOKE PEOPLE, IDEAS OR BRANDS.  The attempt by a player to borrow issues, ideas, events or other symbolic references.

 

Hu Plays to Win Over Tibet

China Runs Compassionate Screens

The mistrust many Tibetans feel towards China is well documented. And the cause célèbre status of Tibet in the West means anything that happens in Tibet is magnified many fold. These facts are not lost on the CCP, which is using last Wednesday’s earthquake in northwest Tibet to run some clever plays that improve the way Tibetans and the West perceive Chinese policy towards the region.

President Hu wasted little time in sending relief aid to the region. From an influence strategist’s perspective, Hu’s decision (and the swiftness with which the aid was sent) is meant to serve as compassion-building Screens that frame Beijing as concerned and kindhearted. At an overarching level, the aid also serves to Jam the perception that the ruling party doesn’t care for the Tibetan people.

If party officials sustain these efforts, it’s possible that we will look at this earthquake as a turning point in Beijing’s efforts to positively Recast China’s image on the plateau.  If they don't, expect more Mirrors and Call Outs from the free-Tibet folks.

Posted by: Alice Hu

Photo Credit: china.org.cn

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